BOOKING: Evolve requires credit/debit card information at time of booking. You may be charged $.01 at time of booking to confirm the card. Prefer to book using cash? Call us at 816.228.7171. REMEMBERING APPOINTMENTS: Client is responsible for writing down appointment date/time. Confirmation texts sent when booking are a courtesy. We recommend iCal and Google Calendar. CANCELLATION POLICY: Call us ASAP if you need to reschedule or cancel. We reserve the right to charge your credit card on file when: -Rescheduled/canceled within 24 hours of appointment -15 minutes or more late -No call/no show 1st Offense: 50% of service cost charged to card on file 2nd Offense: 100% of service cost charged to card on file* 3rd Offense: 100% of service cost charged to card on file, and rescheduling will be unavailable. *For a 2nd offense: Nellie, Ryan & Katie will not reschedule, but you may schedule with other stylists.